Manager – Donor Database

Position Description:

The Manager of the Sanctum House donor database plays an integral role in the fundraising operations and has a dual reporting relationship to the Founder/President and Executive Director.  Candidate should have a working knowledge of the fundraising process, be experienced in data management and be able to communicate effectively internally and externally.  As a part-time employee (10-15 hours per week) with the ability to work remotely, the manager must be self-directed and have superb time management skills.

Essential Functions:

  • Enter all donations into donor database. This includes donations from PayPal, Sanctum House website, checks/cash, and in-kind goods and services.
  • Draft and distribute all acknowledgment letters in a timely manner.
  • Send thank you notes on behalf of the Founder/President as required.
  • Assist with special events by:
    • Creating a campaign event page for ticket sales
    • Tracking sales/donations
    • Tracking sponsors and attendees
  • Create a monthly dashboard report for President & Philanthropy Consultant
  • Create quarterly reports for Executive Director (for tax purposes)
  • Follow up on any outstanding donation questions
  • Investigate and resolve any complaints involving PayPal or Network for Good


  • Must have a passion for Sanctum House mission.
  • Knowledge of the fundraising process and associated terminology is required.
  • Proficiency with donor management systems is required. Experience with Network for Good is preferred.
  • Ability to communicate clearly and concisely is required.
  • Must have superb writing skills.
  • Must like to work independently, be self-directed and have excellent time management skills.
  • Must be organized, detail oriented and have the ability to thrive under deadlines while maintaining a commitment to excellence.
  • Must take personal responsibility and initiative.
  • Must adhere to strict confidentiality of donor information and Sanctum House clients.
  • Proficiency in Microsoft Word and Excel are required.


  • Please submit fee expectations, general availability, and a resume with references to us at
  • Candidates are asked not to request submission status via email or phone.

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